These terms are an agreement between you and Kumarco Pty Ltd (ABN 40 646 605 147) trading as Luka Good & Wellness Studio ("Luka", "we", "us"). They cover the Luka Good Wellness app on Android, iOS, Windows and the web, the website LukaGoodWellness.studio and the games at game.lukagoodwellness.studio (together, the "Service"). By using the Service you accept these terms and our Privacy Policy. If you do not agree, please do not use the Service.
You must be 18 or older. You may use the Service as a guest without an account; some features need an account. Keep your sign-in details secure, tell us about any unauthorised use, and do not share an account. You may delete your account at any time from Profile → Delete my account.
Luka provides general wellbeing and movement guidance. It is not medical advice, does not diagnose or treat any condition, and does not replace assessment by a qualified health professional. Before starting, and especially if you are pregnant, recovering from injury or surgery, have a heart, blood-pressure, joint or other medical condition, or are unsure whether exercise is safe for you, consult a health professional. Stop immediately and seek help if you feel pain, dizziness, chest discomfort, numbness or shortness of breath. Sessions are self-paced and every pose has an easier option — resting is always allowed. You are responsible for choosing a safe space, suitable equipment (especially for aerial practice, where a professionally rigged hammock and a certified instructor are required) and variations that suit your body. Ask Luka is an automated assistant that builds sequences from your words; it does not understand your medical history and its suggestions are not clinical advice.
Part of the Service is free. Luka Pro is an optional auto-renewing subscription that unlocks the rest, including Ask Luka, every class and Surprise-me flows. Prices are shown in the app before you buy, in Australian dollars unless your store shows otherwise, and include GST where it applies.
Bought in the Android or iOS app. Google Play or the Apple App Store bills you under its own terms. Any free trial converts to a paid subscription at the end of the trial unless you cancel at least 24 hours before it ends. Manage or cancel in your Google Play or Apple ID subscription settings; deleting the app does not cancel a subscription. Refunds for store purchases are handled by Google or Apple under their policies.
Bought on the web. Payments are processed by Stripe and subscriptions are managed by RevenueCat on our behalf. Cancel any time from the link in your receipt, from the app, or by emailing us; cancellation stops the next renewal and you keep access until the end of the period already paid.
Changes. We may change prices or what a plan includes with at least 30 days' notice in the app or by email; the new price applies from your next renewal after that notice, and you may cancel before it takes effect. Apart from your rights under the Australian Consumer Law and the refund policies of the store you bought through, fees already paid are not refundable.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those guarantees or your rights as a consumer, including the right to a remedy if a service is not provided with due care and skill or is not fit for its purpose.
All classes, videos, sequences, cues, pictograms, text, artwork and branding in the Service are owned by or licensed to Luka. We grant you a personal, non-transferable, non-commercial licence to use them through the Service while these terms apply. You may not copy, record, download (other than for offline use inside the app), redistribute, sell, teach from or publicly perform our content, or remove any notices. Printable class guides may be printed for your own practice. Your LukaME card is yours to share wherever you like.
You keep ownership of anything you type into the Service (for example Ask Luka messages and the questionnaire). You give us a licence to use it to run and improve the Service as described in the Privacy Policy. Do not enter anything unlawful, offensive, or that belongs to someone else, and do not attempt to interfere with, reverse-engineer, scrape or overload the Service or its content.
The Service relies on providers we do not control, including Google (Firebase, Play), Apple, Microsoft, RevenueCat, Stripe, Cloudflare, PostHog and AI language-model providers. Their terms apply to your use of their platforms. We are not responsible for their acts or outages, but we choose and monitor them with care.
We aim to keep the Service available but do not promise uninterrupted or error-free operation. We may add, change or retire features and content (new classes arrive over the air; occasionally a class is withdrawn). If we permanently discontinue Luka Pro we will give reasonable notice and a pro-rata refund of any unused prepaid period.
You may stop using the Service and delete your account at any time. We may suspend or close an account that breaches these terms, is used to harm others or the Service, or that we are required by law to close; we will tell you why unless the law prevents it. Sections 3, 5, 6, 7, 11 and 12 survive termination.
To the extent permitted by law: (a) we are not liable for loss or injury arising from your decision to practise, from ignoring the guidance in section 3, or from equipment or spaces you choose; (b) we are not liable for indirect or consequential loss, or loss of data, profits or opportunity; and (c) our total liability to you in connection with the Service in any 12-month period is limited to the amount you paid us in that period or, where a consumer guarantee applies and the law allows us to limit our liability, to supplying the service again or paying the cost of having it supplied again. Nothing in this section excludes liability that cannot be excluded by law, including for death or personal injury caused by our negligence.
"Don't Tell Mum I Do Yoga" is a trade mark accepted by IP Australia (classes 20, 24, 25, 27 and 41) and used by Luka Good & Wellness Studio. "Luka Good Wellness", "LukaME" and the Luka emblem are our brands. You may not use them without written permission.
Our Privacy Policy explains what we collect and why, and forms part of these terms.
These terms are governed by the laws of Victoria, Australia, and you agree to the non-exclusive jurisdiction of its courts. If part of these terms is unenforceable, the rest still applies. We may update these terms; for material changes we will notify you in the app or by email at least 14 days before they take effect, and continued use after that date means you accept them. Questions or complaints: website@lukagoodwellness.studio — we reply within 30 days.